IT Software Development in Logicstics Company - Pelatihan Internet Marketing & Manajemen Proyek Mudah

Pelatihan Internet Marketing & Manajemen Proyek Mudah

IT Software Development in Logicstics Company


Supported and administered all aspects of computer, network, and communication systems at corporate headquarter, warehouse sites, and 7 remote branch offices.


Wahyu's Experiences at FIN Logistics

Date: Jul 2006 – Dec 2007

Senior IT and System Administrator
PT. Fajar Insan Nusantara (FIN Logistics), Jakarta, Indonesia

FIN Logistics (http://www.finlogistics.co.id) is reputable freight forwarding and integrated logistics company in Indonesia that has been established since 1977. In cooperation with Hellmann worldwide networking USA and MLG (Mitsui Logistics, Japan), many multinational companies with various businesses had been served by the company. There are 7 branch offices with approximately 250 workforces and annual turnover more than IDR 100 billion.


Key Roles & Responsibilities
  • Reported to the IT Head, supported and administered all aspects of computer, network, and communication systems at corporate headquarter, warehouse sites, and 7 remote branch offices. Focused aspects are performance, availability, reliability, security, and scalability.
  • Administered and documented weekly and monthly reports and reporting system for all offices.
  • Wrote required manual guides, documentations, rules, and standard operating procedures.
  • Overseen a staff of technical support in supporting daily computer and network operation and an annual operating budget of IDR 1 billion for computers, network devices, licensed software, and required trainings.

Key Achievements
Software development
  • Developed and implemented task order system application to manage tasks and assignments, used by all departments. The system allowed unique number assignments for different section, department, and person in order to automate priority listing for submitted tasks. Made employees focused on prioritized jobs. Improved employees’ productivities and performances. 
  • Developed and implemented additional ledger into existing accounting application. The additional ledger separated accounting journal details which allowed accounting application to retrieve detail data only whenever required. Increased application performance is gained.

System, database, and network configuration and administration
  • Restructured corporate System Development Department organization into four divisions (IT, IS, EDP and Manual Procedure) with distinct functions and more manageable job and task assignments. Related employees became more productive within their focused jobs and skill enhancements. IT service request tickets were completed more than 50% faster than before.
  • Authored more structured and strong IT and IS regulation and policies, implemented domain- and network wide. They formed more respectable system profiles and prevent from untraceable system alters. Resulted in saved costs and decreased problems and downtime of PCs, servers, and network to 50%-90% each month.
  • Planned, implemented, and organized the use of service request forms for every internal and external request for IT services and facilities. Implemented log books for all server and network configuration changes. The service request forms and log books recorded the system changes and allowed rolling back system configuration quickly while in the disaster recovery process.
  • Implemented accepted standard document code scheme and common network and folder structures to simplify document and file organization. Resulted in easier and more centralized backup operations, easier file documentation, predictable file and folder sharing and location. Improved employees’ productivities, performances, and user experiences in file and folder operations than before.
  • Led successful project in implementing VPN connection using MPLS to interconnect headquarter and branch offices; resulted in increased speed to access corporate services, data, and information published on a central corporate intranet web site. Two-way information distribution and retrieval were happening in a real time manner, saved much time and efforts in information distribution and retrieval which resulted in adding more values to the company in words of saved cost and increased productivities.
  • Implemented and configured KOFAX integrated data transfer system and application from H/O and branch offices to Hellmann Asia Pacific data center in Hong Kong; made large shipment information delivered in faster, more efficient, and errorless manners. Saved more bandwidth for other data, saved more time of operational personnel to do similar job in traditional manner. 
  • Built database replication system that includes 7 remote branches as subscribers and publishers. Increased in faster and more accurate data retrieval and consolidation report generation. Provided automatically replicated database backup which saved times for IT personnel, saved costs for additional backup activities, and increased database availability by 98% uptime.


Date: Oct 2003 – Jan 2006

Senior IT Staff

Key Roles & Responsibilities
  • Reported to the IT Head, supported and administered servers, workstations, network, and communication systems at corporate headquarter, warehouse sites, and 7 branch offices.
  • Performed and monitored system states, files, and database backup processes and planned disaster recovery strategies.
  • Installed, configured, and supported external applications provided by customers, agents, or government to comply data format and data communication with the international trading and government regulations.
  • Developed application to support the management information system. 
  • Wrote required manual guides, documentations, rules, and standard operating procedures.
  • Other assignments instructed by the IT Head.

Key Achievements
Software development
  • Developed Cargo System application that integrated all operational logistics and warehouse departments to key in shipping data (job order, sales commitments, invoices, value added tax) and generated various fully customized reports in a single application, centralized data and information for faster data retrieval and report generation than before. Saved much times, cost, and efforts of IT personnel while in developing, distributing, maintaining, and troubleshooting multiple applications. Prevented users confuse and increased users comfortable in using and maintaining a single application than multiple applications. 
  • Developed warehouse management system to trace and monitor goods in/out of the warehouse more quickly and accurately, prevented warehouse administrator from looking for current stock amount using common spreadsheet application. Saved times and prevented human errors.  
  • Developed a Web-based intranet system that incorporated departmental functions and services -including online HR, accounting web and report services, online circular and personal pages to provide information in a centralized point. Thus, allowed stakeholder updated critical information sooner.

System configuration and administration
  • Led successful project in migrating flat-databases of accounting and cargo to RDBMS, resulted in increased performance, availability, reliability, security, and scalability. Previous row- and table-level locking problem and other problems related to flat database were 100% solved. 
  • Built successful implementations of database replication between headquarter and operational offices to provide users with real-time shipment data and information. Provided automatically replicated database backup which saves times for IT personnel, saved costs for additional backup activities, and increased database availability by 99.9% uptime.
  • Planned and released Chart of Account (COA) scheme to be matched between accounting and cargo system application. Developed an application to auto journal revenue and operational cost from cargo system to accounting database using mapped account numbers. This shipment data import application prevented bookkeeping personnel to manually journaling total amount data of large shipment revenue and direct costs only, and prevented the losing of shipment detail data. Saved times and prevented human errors.
  • Planned and enabled Windows domain environment to administer user and group accounts and domain resources more efficient and effective. Resulted in more manageable users, groups, and resources administration gained. 
  • Defined and implemented appropriate domain security policy, auditing, disk quota, and network share permissions to prevent security issues to arise. Increased security in resource management and user permission distribution.

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